Explore how the performance of any system is shaped by the interactions between its people, tools, and processes. This session delves into the Central Law of Improvement, which states that every system is perfectly designed to achieve the results it gets. Understand how a system, defined as an interconnected set of elements organized to achieve a common purpose, can be analyzed and optimized to produce better outcomes. Join us to gain insights into the dynamics of systems and learn strategies for effective improvement.
